Our Quality Policy
ADOPEN Plastik ve İnşaat San. A.Ş., which produces PVC window and door profiles, wood composite door, composite, polymer construction mold, decorative interior and exterior wall cladding, polymer roof and wall panel, deep well drilling pipe and auxiliary materials, elastic flooring, has a policy for the adoption of quality management system. A.Ş., a policy has been determined and put into effect in order to adopt the quality management system.
The principles of this policy are;
Our Environmental Policy
ADOPEN Plastik ve İnşaat San. A.Ş., which manufactures PVC door and window profiles, wood composite door, composite profile, polymer construction mold, polymer roof and wall panel, decorative interior and exterior wall cladding, deep well drilling pipe, elastic floor covering. A.Ş., as a company aware of its environmental responsibilities, has determined and implemented methods to determine the environmental dimensions and impacts of its activities and to prevent the emergence of these dimensions in all stages and support processes from the realization of the product to the completion of the shipment. ADOPEN Plastik ve İnşaat San. A.Ş. will show sensitivity in carrying out all its activities without causing environmental pollution. For this purpose
- To comply with all legislation and administrative regulations related to the environment,
- To allocate the necessary resources to establish, effectively implement and ensure the continuity of the ISO 14001 Environmental Management System,
- To use energy and natural resources at an optimum level,
- To comply with environmental criteria in the raw materials and auxiliary materials used, and to ensure that these materials are used in air, water and other pollutants, - To prevent pollution, reduce waste and ensure maximum recycling by separating it at its source,
- To contribute to climate change, biodiversity and ecosystem by aiming to reduce the carbon footprint value every year,
- Aiming to reduce its carbon footprint every year and contributing to climate change, biodiversity and ecosystem,
- Raising awareness, informing and motivating its employees through environmental training,
- Sharing its activities with its employees, keeping them open to the public and taking into account the expectations of all stakeholders,
- Considering the environmental factor in new investments and projects,
- Continuously improving environmental performance.
We set new targets every year for a clean environment and a healthy future. While our prime target is to generate as little waste as possible, we classify the waste produced during manufacturing, try to recycle and dispose those which cannot be recycled in a way that is no harm to the environment and in accordance with the law. In order to reduce our usage of natural resources and production of waste to the lowest level possible, we try to develop new methods, aim to prevent environmental pollution with environmentally friendly projects and maintain the sustainability of the systems built within the frame of environmental protection polic
Our Information Security Policy
Our company ADOPEN Plastik ve İnşaat San. A.Ş. recognizes information as one of itsmost valuable assets.
It is aware that information security is the responsibility of all its employees and that boththe company and its stakeholders may suffer significant damages in case of voluntary orinvoluntary loss or improper use of information.
In this context, our company;
- To establish, implement, review and continuously improve an information security management system based on ISO/IEC 27001 Information Security Management System Standard in order to ensure the confidentiality, integrity and accessibility of information assets,
- To determine the authorities, roles and responsibilities for the establishment and execution of the Information Security Management System; to periodically review these authorities, roles and responsibilities,
- Complying with all legal regulations and contracts related to information security,
- Identifying risks at certain time intervals and managing risks by taking necessary actions in order to protect information and information assets,
- Preparing and testing business continuity plans to ensure that its activities and responsibilities to its stakeholders are not interrupted in the event of any adverse event,
- Managing information security gaps and breach incidents and ensuring that they are not repeated,
- With the awareness that the most important element in ensuring information security is human, it is obliged to organize trainings that will increase the awareness of its employees and other critical stakeholders on information security and to follow up the results.
ADOPEN PLASTİK VE İNŞ. SAN. A.Ş. is committed to establishing, implementing, reviewing and continuously improving TS EN ISO 27001 Information Security Management System, providing the necessary resources to achieve the goals andobjectives of the information security management system, and complying with legal andother requirements.
Our Human Resurces Policy
“To create difference with competence, motivation and staff with high performance.” This is the basic target we would like to reach! The Human Resources policies adopted at Adokapı serve two important goals; To motivate individuals to take responsibility, use initiative and therefore, protect their work and the results of their work To ensure our staff to be more successful in work targets by improving the individual and encouraging group action at the same time. This way we believe we are able to focus better on targets and human resources and highlight the role of individual value in work success. Our Human Resources Practices; With our organizational structure, we assign our employees to positions where they can use their potential effectively and create value for Adokapı to reach its main targets.
- We carry out our Human Resources processes via professional systems.
- We carry out an objective and fair evaluation by taking the qualities required by the position, personal skills and individual performances.
- We provide a safe and healthy work environment by ensuring our employees to be informed about the targets of the division they work for and the expectations of our brand from themselves.
- We provide the necessary training and development opportunities in order for our employees to improve themselves in the most effective way and perform better.
- We base our objective and fair salary system on the value created by all Adokapı employees who remain loyal to Adokapı values and work principles.
Our Customer Satisfaction Policy
The foundation of Adokapı’s customer satisfaction policy is based on “Customer Orientation”. We reform our procedures constantly in accordance with the customer’s demands and expectations and target building long-term relationships with our customers In order to maintain customer satisfaction, it is evaluated whether the customer’s conditions are met or not, and the changing expectations of the customer are shared with the employees, and product development works are performed. The smallest dissatisfaction about the product is taken into consideration and improvement procedures are carried out. Every feedback received from our customers is perceived as a gift. We use all our resources resulting from our experience based on long years and our customer-oriented service, to convert these feedbacks into “customer satisfaction“ Adokapı follows a customer oriented approach where customers can report their demands and dissatisfactions easily, where these are dealt with objectively, fairly, carefully and confidentially, managed in a way that is not against the legal conditions and our company policy, necessary reforms and checks are carried out constantly to avoid the occurrence of the same dissatisfaction, transparency is predicated upon in customer relations and resolving all customer dissatisfactions is perceived as the main principle.